Assisted Living · Mission Viejo, CA
Assisted Living
Heritage Pointe
27356 Bellogente · Mission Viejo, CA 92691 · Lic. #300607488 (CA) · 225 beds
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About Heritage Pointe
Heritage Pointe is an assisted living community in Mission Viejo, California. Its capacity is 225 beds, above the Orange County median of 6 for assisted living communities. The CA licensing record lists its status as "LICENSED". Its public inspection record shows 34 citations, the most recent on August 13, 2026. It is one of 160 assisted living communities listed in Mission Viejo. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (34)
Records from December 2021 to August 2026.
August 13, 2026
Citation 22-AS-20260809130809-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on August 13, 2026 (control 22-AS-20260809130809). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated.
Severity B: pattern, no actual harm, potential for minimal harm.
August 5, 2026
Citation 22-AS-20260730124347California Community Care Licensing recorded a complaint investigation on August 5, 2026 (control 22-AS-20260730124347). Allegation findings recorded: 1 unfounded.
March 25, 2026
Citation 22-AS-20240322140918-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on March 25, 2026 (control 22-AS-20240322140918). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 2 substantiated, 2 unsubstantiated.
Severity B: pattern, no actual harm, potential for minimal harm.
March 25, 2026
Citation 22-AS-20240322140918-TYPEACalifornia Community Care Licensing recorded a complaint investigation on March 25, 2026 (control 22-AS-20240322140918). State inspectors cited a Type A deficiency (immediate health/safety risk). Allegation findings recorded: 2 substantiated, 2 unsubstantiated.
Severity A: isolated, no actual harm, potential for minimal harm.
January 27, 2026
Citation 22-AS-20220217161044California Community Care Licensing recorded a complaint investigation on January 27, 2026 (control 22-AS-20220217161044). Allegation findings recorded: 3 unsubstantiated, 2 unfounded.
January 21, 2026
Citation 22-AS-20210819153706-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on January 21, 2026 (control 22-AS-20210819153706). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 2 substantiated, 6 unsubstantiated.
Severity B: pattern, no actual harm, potential for minimal harm.
September 25, 2025
Citation 22-AS-20250609113755California Community Care Licensing recorded a complaint investigation on September 25, 2025 (control 22-AS-20250609113755). Allegation findings recorded: 1 unsubstantiated.
July 22, 2025
Citation 22-AS-20220209101001-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on July 22, 2025 (control 22-AS-20220209101001). State inspectors cited 2 Type B deficiencies (corrective action required). Allegation findings recorded: 2 substantiated, 1 unsubstantiated, 1 unfounded.
Severity B: pattern, no actual harm, potential for minimal harm.
May 22, 2025
Citation 22-AS-20250108143658-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on May 22, 2025 (control 22-AS-20250108143658). State inspectors cited 2 Type B deficiencies (corrective action required). Allegation findings recorded: 2 substantiated, 1 unsubstantiated.
Severity B: pattern, no actual harm, potential for minimal harm.
May 22, 2025
Citation 22-AS-20250312161858-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on May 22, 2025 (control 22-AS-20250312161858). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 1 unsubstantiated.
Severity B: pattern, no actual harm, potential for minimal harm.
May 14, 2025
Citation 22-AS-20250130132925California Community Care Licensing recorded a complaint investigation on May 14, 2025 (control 22-AS-20250130132925). Allegation findings recorded: 2 unsubstantiated.
April 9, 2025
Citation 22-AS-20250402151546-TYPEACalifornia Community Care Licensing recorded a complaint investigation on April 9, 2025 (control 22-AS-20250402151546). State inspectors cited a Type A deficiency (immediate health/safety risk). Allegation findings recorded: 3 substantiated.
Severity A: isolated, no actual harm, potential for minimal harm.
April 9, 2025
Citation 22-AS-20250402151546-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on April 9, 2025 (control 22-AS-20250402151546). State inspectors cited 2 Type B deficiencies (corrective action required). Allegation findings recorded: 3 substantiated.
Severity B: pattern, no actual harm, potential for minimal harm.
January 31, 2025
Citation 22-AS-20210302151348California Community Care Licensing recorded a complaint investigation on January 31, 2025 (control 22-AS-20210302151348). Allegation findings recorded: 7 unsubstantiated.
January 31, 2025
Citation 22-AS-20211008154417California Community Care Licensing recorded a complaint investigation on January 31, 2025 (control 22-AS-20211008154417). Allegation findings recorded: 2 unsubstantiated, 4 unfounded.
July 1, 2024
Citation 22-AS-20240327152419California Community Care Licensing recorded a complaint investigation on July 1, 2024 (control 22-AS-20240327152419). Allegation findings recorded: 1 unsubstantiated.
November 28, 2023
Citation 22-AS-20220211164547-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on November 28, 2023 (control 22-AS-20220211164547). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 1 unfounded.
Severity B: pattern, no actual harm, potential for minimal harm.
November 28, 2023
Citation 22-AS-20220531121519California Community Care Licensing recorded a complaint investigation on November 28, 2023 (control 22-AS-20220531121519). Allegation findings recorded: 3 unsubstantiated.
November 2, 2023
Citation 22-AS-20230911152506California Community Care Licensing recorded a complaint investigation on November 2, 2023 (control 22-AS-20230911152506). Allegation findings recorded: 5 unfounded.
October 25, 2023
Citation 22-AS-20210630143904California Community Care Licensing recorded a complaint investigation on October 25, 2023 (control 22-AS-20210630143904). Allegation findings recorded: 1 unfounded.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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