Heritage Manor Health & Rehab

Certification

Medicare-certified.

Ratings

Inspection history (69)

Records from August 2023 to March 2026.

• March 26, 2026

  Tag F0727

  Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 24, 2026.

• March 26, 2026

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2026.

• February 11, 2026

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• January 7, 2026

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 6, 2026.

• December 16, 2025

  Tag F0655

  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.

• December 16, 2025

  Tag F0628

  Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.

• December 16, 2025

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.

• December 16, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.

• August 7, 2025

  Tag F0695

  Provide safe and appropriate respiratory care for a resident when needed.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0757

  Ensure each resident’s drug regimen must be free from unnecessary drugs.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0700

  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0605

  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0677

  Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0558

  Reasonably accommodate the needs and preferences of each resident.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0803

  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

• August 7, 2025

  Tag F0725

  Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

Penalties (1)

Total fines: $73,487

• May 24, 2024 · Fine

  CMS recorded a civil money penalty of $73,487 against this nursing home on May 24, 2024.

Staffing

2.99 nurse hours per resident per day in Q1 2026, down from 3.19 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Airline Drive Bossier LLC