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Nursing Homes · Medicare certified

The Heritage Center

1026 Mcfarland Street · Morristown, TN 37814 · 197 certified beds

(423) 581-5100

NPI 1487685418 (opens in a new tab)

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About The Heritage Center

The Heritage Center is a nursing home in Morristown, Tennessee. Its capacity is 197 beds, above the Tennessee median of 114 for nursing homes. It is run by a for-profit operator and is part of Life Care Centers of America. It is Medicare certified. Its public inspection record shows 20 citations, the most recent on June 4, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.57 hours per resident per day. It is one of 2 nursing homes listed in Morristown. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

2.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (20)

Records from January 2020 to June 2025.

  • June 4, 2025

    Tag F0813

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0698

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • June 4, 2025

    Tag F0810

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2025.

  • February 28, 2024

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0773

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0693

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • February 28, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • January 23, 2020

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2020.

  • January 23, 2020

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2020.

  • January 23, 2020

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 25, 2020.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.57 nurse hours per resident per day in Q2 2026, up from 3.42 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit - Corporation

Part of Life Care Centers of America, a chain of 194 nursing homes.

Average CMS star ratings across the chain: 3.4 overall, 2.9 for health inspections, 3.4 for staffing, 4.5 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Tennessee.

Nursing Homes

Tennessee median$9,429/mo

Nearby alternatives

Other licensed providers in Morristown.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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