In-Home Care · Crandall, TX
In-Home Care
Heavy Hearts Homecare
3011 Dakota Trail · Crandall, TX 75114 · Lic. #022546 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Heavy Hearts Homecare
Heavy Hearts Homecare is an in-home care agency based in Crandall, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 3 citations, the most recent on November 3, 2025. Enforcement records show no fine or payment denial against it. It is one of 2 in-home care agencies listed in Crandall. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (3)
All records are from November 2025.
November 3, 2025 · Health Visit
Citation TXV-HLT-20251103-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on November 3, 2025. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
November 3, 2025 · Health Visit
Citation TXV-HLT-20251103-2d2aa4610dTexas Health and Human Services cited this agency after an inspection completed on November 3, 2025. The state's finding, as published: "The agency failed to maintain current personnel records for each employee or volunteer." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
November 3, 2025 · Health Visit
Citation TXV-HLT-20251103-fdd45172b7Texas Health and Human Services cited this agency after an inspection completed on November 3, 2025. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete the additional 16 hours of initial educational training, including the training topics required either during the 12 months before starting in that position or before the end of the first 12 months after starting in that position." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Crandall.
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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