In-Home Care
Heart of Mercy Homecare LLC
1675 West Campbell Rd #3225 · Garland, TX 75044 · Lic. #022015 (TX)
License status: Enforcement action pend · Verify with the state (opens in a new tab)
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About Heart of Mercy Homecare LLC
Heart of Mercy Homecare LLC is an in-home care agency based in Garland, Texas. The TX licensing record lists its status as "ENFORCEMENT ACTION PEND". Its public inspection record shows 2 citations, the most recent on October 14, 2026. Enforcement records show no fine or payment denial against it. It is one of 112 in-home care agencies listed in Garland. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (2)
Records from September 2026 to October 2026.
October 14, 2026 · Health Visit
Citation TXV-HLT-20261014-fdd45172b7Texas Health and Human Services cited this agency after an inspection completed on October 14, 2026. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete the additional 16 hours of initial educational training, including the training topics required either during the 12 months before starting in that position or before the end of the first 12 months after starting in that position." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 23, 2026 · Health Visit
Citation TXV-HLT-20260923-75d7095514Texas Health and Human Services cited this agency after an inspection completed on September 23, 2026. The state's finding, as published: "The agency failed to provide a surveyor entry to the agency to begin a survey within two hours of when notified of the surveyor's arrival during regular business hours or failed to designate an agency representative who could grant a HHSC surveyor entry to the agency to conduct a survey." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Garland.
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