Harold and Grace Upjohn Community Care Center

Certification

Medicare-certified.

Ratings

Inspection history (56)

Records from April 2023 to April 2026.

• April 17, 2026

  Tag F0921

  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 15, 2026.

• April 17, 2026

  Tag F0677

  Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 15, 2026.

• April 17, 2026

  Tag F0558

  Reasonably accommodate the needs and preferences of each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 15, 2026.

• April 17, 2026

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 15, 2026.

• September 17, 2025

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2025.

• September 17, 2025

  Tag F0580

  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2025.

• September 17, 2025

  Tag F0686

  Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2025.

• August 5, 2025

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

• August 5, 2025

  Tag F0607

  Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

• March 12, 2025

  Tag F0685

  Assist a resident in gaining access to vision and hearing services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0756

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0810

  Provide special eating equipment and utensils for residents who need them and appropriate assistance.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0583

  Keep residents' personal and medical records private and confidential.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0623

  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0868

  Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

• March 12, 2025

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 21, 2025.

Penalties (3)

Total fines: $31,186

• March 12, 2025 · Payment Denial

  CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 24, 2025, lasting 7 days (triggered by inspection on March 12, 2025).

• April 17, 2024 · Fine

  CMS recorded a civil money penalty of $15,593 against this nursing home on April 17, 2024.

• November 20, 2023 · Fine

  CMS recorded a civil money penalty of $15,593 against this nursing home on November 20, 2023.

Staffing

3.92 nurse hours per resident per day in Q2 2026, up from 3.65 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

• Parent company: Heritage Community of Kalamazoo