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Nursing Homes · Medicare certified

Hallmark Manor

32300 First Avenue South · Federal Way, WA 98003 · 147 certified beds

(253) 874-3580

NPI 1881648061 (opens in a new tab)

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About Hallmark Manor

Hallmark Manor is a nursing home in Federal Way, Washington. Its capacity is 147 beds, above the King County median of 114 for nursing homes. It is run by a for-profit operator and is part of Life Care Centers of America. It is Medicare certified. Its public inspection record shows 60 citations, the most recent on May 28, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 4.22 hours per resident per day. It is one of 4 nursing homes listed in Federal Way. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

4.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (60)

Records from November 2022 to May 2026.

  • March 6, 2024

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • March 6, 2024

    Tag F0744

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • March 6, 2024

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 5, 2024.

  • November 8, 2022

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0698

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0883

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0881

    Implement a program that monitors antibiotic use.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0867

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0729

    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0888

    Ensure staff are vaccinated for COVID-19.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0578

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

  • November 8, 2022

    Tag F0645

    PASARR screening for Mental disorders or Intellectual Disabilities.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2022.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $32,175

  • May 12, 2026 · Fine

    CMS recorded a civil money penalty of $14,380 against this nursing home on May 12, 2026.

  • June 12, 2024 · Fine

    CMS recorded a civil money penalty of $32,175 against this nursing home on June 12, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.22 nurse hours per resident per day in Q2 2026, up from 3.77 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Life Care Centers of America, a chain of 194 nursing homes.

Average CMS star ratings across the chain: 3.4 overall, 2.9 for health inspections, 3.4 for staffing, 4.5 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Washington.

Nursing Homes

Washington median$13,155/mo

What Medicaid pays nursing homes

This is what Washington Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.

Day-weighted mean daily rate

$404.31per day

About $12,291 a month.

Median we calculated from the state's own facility rate file, July 1, 2026. Based on 183 facilities.

Median facility daily rate

$389.86per day

About $11,852 a month.

Median we calculated from the state's own facility rate file, July 1, 2026. Based on 183 facilities.

Nearby alternatives

Other licensed providers in Federal Way.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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