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Nursing Homes · Medicare certified

Hale Kupuna Heritage Home, LLC

4297A Omao Road · Koloa, HI 96756 · 84 certified beds

(808) 742-7591

NPI 1992792733 (opens in a new tab)

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About Hale Kupuna Heritage Home, LLC

Hale Kupuna Heritage Home, LLC is a nursing home in Koloa, Hawaii. Its capacity is 84 beds, above the Kauai County median of 66 for nursing homes. It is run by a for-profit operator and is part of Ohana Pacific Management CO. It is Medicare certified. Its public inspection record shows 26 citations, the most recent on March 12, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.82 hours per resident per day. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

4.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (26)

Records from September 2023 to March 2026.

  • March 12, 2026

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0565

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G: isolated, actual harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0628

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • March 12, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 26, 2026.

  • September 6, 2024

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2024.

  • September 6, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 21, 2024.

  • September 6, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 17, 2024.

  • September 6, 2024

    Tag F0625

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2024.

  • September 6, 2024

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2024.

  • September 6, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 21, 2024.

  • September 6, 2024

    Tag F0552

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2024.

  • September 22, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2023.

  • September 22, 2023

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2023.

  • September 22, 2023

    Tag F0867

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 1, 2023.

  • September 22, 2023

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (1)

Total fines: $16,350

  • March 12, 2026 · Fine

    CMS recorded a civil money penalty of $16,350 against this nursing home on March 12, 2026.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.82 nurse hours per resident per day in Q2 2026, up from 3.39 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Ohana Pacific Management CO., a chain of 6 nursing homes.

Average CMS star ratings across the chain: 3.5 overall, 3.0 for health inspections, 4.3 for staffing, 4.2 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Hawaii.

Nursing Homes

Hawaii median$15,473/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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