Nursing Homes · Medicare certified
Hadley Pointe Nursing Rehab & Care
20 North Maple Street · Hadley, MA 01035 · 154 certified beds
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About Hadley Pointe Nursing Rehab & Care
Hadley Pointe Nursing Rehab & Care is a nursing home in Hadley, Massachusetts. Its capacity is 154 beds, above the Hampshire County median of 132 for nursing homes. It is run by a for-profit operator and is part of RW North Maple Street Operations, LLC. It is Medicare certified. Its public inspection record shows 48 citations, the most recent on January 20, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.09 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (48)
Records from April 2022 to January 2026.
January 20, 2026
Tag F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
January 20, 2026
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
November 14, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2025.
September 16, 2025
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2025.
September 16, 2025
Tag F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2025.
September 16, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2025.
September 16, 2025
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2025.
September 16, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2025.
September 16, 2025
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2025.
June 11, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 7, 2025.
January 22, 2025
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 14, 2025.
January 22, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
January 22, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected February 20, 2025.
January 17, 2025
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2025.
January 17, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
January 17, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity G: isolated, actual harm. Corrected February 20, 2025.
January 17, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity G: isolated, actual harm. Corrected March 25, 2025.
January 17, 2025
Tag F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
January 17, 2025
Tag F0551Give the resident's representative the ability to exercise the resident's rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
January 17, 2025
Tag F0637Assess the resident when there is a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
Penalties (3)
Total fines: $85,596
April 22, 2026 · Fine
CMS recorded a civil money penalty of $53,460 against this nursing home on April 22, 2026.
January 17, 2025 · Fine
CMS recorded a civil money penalty of $76,278 against this nursing home on January 17, 2025.
August 22, 2024 · Fine
CMS recorded a civil money penalty of $9,318 against this nursing home on August 22, 2024.
Staffing
3.09 nurse hours per resident per day in Q2 2026, up from 2.89 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Limited Liability company
- Parent company: RW North Maple Street Operations, LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
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