In-Home Care
Good Shepherd Home Healthcare Agency
811 S Central Expy Ste 444 · Richardson, TX 75080 · Lic. #009686 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Good Shepherd Home Healthcare Agency
Good Shepherd Home Healthcare Agency is an in-home care agency based in Richardson, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 12 citations, the most recent on October 26, 2026. CMS also lists 1 fine or payment denial against it. It is one of 78 in-home care agencies listed in Richardson. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (12)
Records from October 2023 to October 2026.
October 26, 2026 · Health Visit
Citation TXV-HLT-20261026-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on October 26, 2026. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 26, 2026 · Health Visit
Citation TXV-HLT-20261026-93fcc2ced4Texas Health and Human Services cited this agency after an inspection completed on October 26, 2026. The state's finding, as published: "The license holder did not make sure that all documents submitted to HHSC, or kept by the agency as required by HHSC, were accurate and did not misrepresent or conceal a material fact." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 26, 2026 · Health Visit
Citation TXV-HLT-20261026-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on October 26, 2026. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 26, 2026 · Health Visit
Citation TXV-HLT-20261026-25e267bdc0Texas Health and Human Services cited this agency after an inspection completed on October 26, 2026. The state's finding, as published: "The agency failed to include or use in its written emergency preparedness and response plan procedures to triage clients to allow the agency in the event of an emergency to easily use recorded information about each active client's triage category during the response and recovery phases of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 26, 2026 · Health Visit
Citation TXV-HLT-20261026-25e267bdc0Texas Health and Human Services cited this agency after an inspection completed on October 26, 2026. The state's finding, as published: "The agency failed to include or use in its written emergency preparedness and response plan procedures to triage clients to allow the agency in the event of an emergency to easily use recorded information about each active client's triage category during the response and recovery phases of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-cd45ad1e81Texas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The agency failed to enforce a written policy on supervision of personnel that included allowing a client or client's family to have input on the frequency of supervision." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-07e13793adTexas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The agency failed to employ or contract with a qualified registered nurse to supervise services that require supervision by a registered nurse." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-db06204bbfTexas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The agency failed to designate in writing a qualified registered nurse who would serve as the agency's supervising nurse in the absence of the supervising nurse." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-93fcc2ced4Texas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The license holder did not make sure that all documents submitted to HHSC, or kept by the agency as required by HHSC, were accurate and did not misrepresent or conceal a material fact." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 12, 2023 · Health Visit
Citation TXV-HLT-20231012-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on October 12, 2023. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
November 21, 2023 · Fine
Texas Health and Human Services assessed an administrative penalty of $1,375 against this agency on November 21, 2023. The state cited 26 Texas Administrative Code 558.241(c); 558.260(a). The state's finding, as published: "The license holder did not make sure that all documents submitted to HHSC, or kept by the agency as required by HHSC, were accurate and did not misrepresent or conceal a material fact. The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator o…."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Richardson.
1st Aid Healthcare CORP
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Deciding between options? In-Home Care Guide: Help at Home for Seniors
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