About Glenoaks Senior Living Campus

Glenoaks Senior Living Campus is a nursing home in New London, Minnesota. Its capacity is 52 beds, below the Minnesota median of 60 for nursing homes. It is run by a for-profit operator and is part of Campbell Street Services. It is Medicare certified. Its public inspection record shows 47 citations, the most recent on September 12, 2025. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.61 hours per resident per day. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

3.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (47)

Records from August 2023 to September 2025.

September 12, 2025
Tag F0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected October 20, 2025.
September 12, 2025
Tag F0550
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 20, 2025.
September 12, 2025
Tag F0610
Respond appropriately to all alleged violations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 20, 2025.
September 12, 2025
Tag F0609
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 20, 2025.
September 12, 2025
Tag F0730
Observe each nurse aide's job performance and give regular training.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 20, 2025.
April 24, 2025
Tag F0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0867
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0881
Implement a program that monitors antibiotic use.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0812
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0761
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0865
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0880
Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0756
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0622
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0882
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
April 24, 2025
Tag F0759
Ensure medication error rates are not 5 percent or greater.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.
March 6, 2024
Tag F0578
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
March 6, 2024
Tag F0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.

See the source data on data.cms.gov

Penalties (3)

Total fines: $29,822

September 12, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting September 12, 2025, lasting 38 days (triggered by inspection on September 12, 2025).
August 23, 2023 · Fine
CMS recorded a civil money penalty of $14,911 against this nursing home on August 23, 2023.
August 23, 2023 · Fine
CMS recorded a civil money penalty of $14,911 against this nursing home on August 23, 2023.

See the source data on data.cms.gov

Staffing

3.61 nurse hours per resident per day in Q2 2026, down from 3.94 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Campbell Street Services, a chain of 25 nursing homes.

Average CMS star ratings across the chain: 2.0 overall, 1.9 for health inspections, 2.3 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Minnesota.

Nursing Homes

Minnesota median$10,646/mo

Minnesota cost breakdown

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