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In-Home Care

Genuine Home Health Services INC

520 Central PKWY E Ste 110 · Plano, TX 75074 · Lic. #014423 (TX)

(972) 867-8700

License status: Licensed facility · Verify with the state (opens in a new tab)

NPI 1285651091 (opens in a new tab)

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About Genuine Home Health Services INC

Genuine Home Health Services INC is an in-home care agency based in Plano, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 1 citation, the most recent on February 10, 2026. CMS also lists 1 fine or payment denial against it. It is one of 90 in-home care agencies listed in Plano. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.

Public record

State licensing agency, updated November 2026

Inspection history (1)

One record, dated February 2026.

  • February 10, 2026 · Health Visit

    Citation TXV-HLT-20260210-101043a06a

    Texas Health and Human Services cited this agency after an inspection completed on February 10, 2026. The state's finding, as published: "The agency transferred or discharged a client without providing written notification to a client or the client's responsible party no later than five days before the date of transfer or discharge unless delivering the written notice by mail." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

See the source data on tulip.hhs.texas.gov (opens in a new tab)

Penalties (1)

  • March 16, 2026 · Fine

    Texas Health and Human Services assessed an administrative penalty of $575 against this agency on March 16, 2026. The state cited 26 Texas Administrative Code 558.295(b). The state's finding, as published: "The agency transferred or discharged a client without providing written notification to a client or the client's responsible party no later than five days before the date of transfer or discharge unless delivering the written notice by mail."

See the source data on tulip.hhs.texas.gov (opens in a new tab)

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

In-Home Care

Texas median$5,720/mo

Nearby alternatives

Other licensed providers in Plano.

Deciding between options? In-Home Care Guide: Help at Home for Seniors

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