In-Home Care
Genuine Home Health Services INC
520 Central PKWY E Ste 110 · Plano, TX 75074 · Lic. #014423 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
Are you the operator? Claim this profile.
About Genuine Home Health Services INC
Genuine Home Health Services INC is an in-home care agency based in Plano, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 1 citation, the most recent on February 10, 2026. CMS also lists 1 fine or payment denial against it. It is one of 90 in-home care agencies listed in Plano. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (1)
One record, dated February 2026.
February 10, 2026 · Health Visit
Citation TXV-HLT-20260210-101043a06aTexas Health and Human Services cited this agency after an inspection completed on February 10, 2026. The state's finding, as published: "The agency transferred or discharged a client without providing written notification to a client or the client's responsible party no later than five days before the date of transfer or discharge unless delivering the written notice by mail." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
March 16, 2026 · Fine
Texas Health and Human Services assessed an administrative penalty of $575 against this agency on March 16, 2026. The state cited 26 Texas Administrative Code 558.295(b). The state's finding, as published: "The agency transferred or discharged a client without providing written notification to a client or the client's responsible party no later than five days before the date of transfer or discharge unless delivering the written notice by mail."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Plano.
2nd Family
Deciding between options? In-Home Care Guide: Help at Home for Seniors
Check availability and pricing at Genuine Home Health Services INC
We'll email you Genuine Home Health Services INC and similar options nearby, with local costs. You can also ask them to contact you, or call (972) 867-8700.
Sponsored
Talk to an advisor at no cost