Nursing Homes · Las Vegas, NV
Nursing Homes · Medicare certified
Willow Haven Health and Rehab, LLC
5538 W Duncan Dr · Las Vegas, NV 89130 · 144 certified beds
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About Willow Haven Health and Rehab, LLC
Willow Haven Health and Rehab, LLC is a nursing home in Las Vegas, Nevada. Its capacity is 144 beds, above the Clark County median of 120 for nursing homes. It is run by a for-profit operator and is part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers. It is Medicare certified. Its public inspection record shows 52 citations, the most recent on March 24, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.15 hours per resident per day. It is one of 30 nursing homes listed in Las Vegas. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
2.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (52)
Records from June 2022 to March 2026.
March 24, 2026
Tag F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity G: isolated, actual harm. Corrected May 14, 2026.
December 11, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected January 2, 2026.
December 11, 2025
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 2, 2026.
August 1, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 1, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 28, 2025.
August 1, 2025
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 22, 2025.
August 1, 2025
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 1, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 22, 2025.
August 1, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 28, 2025.
February 13, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 13, 2025.
December 18, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 31, 2024.
December 18, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 31, 2024.
May 16, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 1, 2024.
May 16, 2024
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 1, 2024.
January 18, 2024
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 8, 2024.
August 31, 2023
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 28, 2023.
August 31, 2023
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 28, 2023.
August 31, 2023
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 28, 2023.
August 31, 2023
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 28, 2023.
August 31, 2023
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 28, 2023.
Penalties (2)
Total fines: $51,839
March 24, 2026 · Fine
CMS recorded a civil money penalty of $17,155 against this nursing home on March 24, 2026.
December 11, 2025 · Fine
CMS recorded a civil money penalty of $34,684 against this nursing home on December 11, 2025.
Staffing
3.15 nurse hours per resident per day in Q2 2026, up from 3.01 in Q1 2026.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, a chain of 22 nursing homes.
Average CMS star ratings across the chain: 1.8 overall, 1.9 for health inspections, 1.9 for staffing, 3.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Nevada.
Nearby alternatives
Other licensed providers in Las Vegas.
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