In-Home Care · Arlington, TX
In-Home Care
Compassionate Hearts Home Health Care LLC
6000 Altersgate Ln Apt 2106 · Arlington, TX 76001 · Lic. #020304 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Compassionate Hearts Home Health Care LLC
Compassionate Hearts Home Health Care LLC is an in-home care agency based in Arlington, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 14 citations, the most recent on August 20, 2025. CMS also lists 1 fine or payment denial against it. It is one of 115 in-home care agencies listed in Arlington. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (14)
All records are from August 2025.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-3420723876Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to include a continuity of operations business plan in its written emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-d03394c581Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have a written emergency preparedness and response plan based on a risk assessment that thoroughly described its approach to dealing with a disaster that could or did affect its services." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-245a7c3cbaTexas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-ee6990104eTexas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-d7e5127862Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have documentation in each client record to acknowledge that a client 60 years and older received a copy of specified state law on the rights of the elderly." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-08543b1f93Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included a properly developed individualized service plan that had all the required elements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-cef3d3ef97Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to include in its personnel record for an unlicensed employee or volunteer with direct client contact a copy of the initial or annual searches of the nurse aide and employee misconduct registries." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-007838cc8bTexas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to get a client's or the client's family's acknowledgement of receipt of a written agreement for services that contained all items listed in state requirements and to keep the acknowledgement in the client's record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-d030cdf2d5Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-08881ec590Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have records of supervisory visits in each client record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-5e96f675adTexas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have documentation in each client record to acknowledge that a client received the agency's policy related to the reporting of abuse, neglect, or exploitation of clients." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
August 20, 2025 · Health Visit
Citation TXV-HLT-20250820-a7fb68dc38Texas Health and Human Services cited this agency after an inspection completed on August 20, 2025. The state's finding, as published: "The agency failed to have documentation in each client record to acknowledge that clients received notice of advance directives." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
October 20, 2025 · Fine
Texas Health and Human Services assessed an administrative penalty of $625 against this agency on October 20, 2025. The state cited 26 Texas Administrative Code 558.287(a)(1). The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
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