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SOURCE DATA AUG 2026

Nursing Homes · Medicare certified

Civita Care Center at West River

245 Orange Avenue · Milford, CT 06460 · 120 certified beds

2038765123

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About Civita Care Center at West River

Civita Care Center at West River is a nursing home in Milford, Connecticut, in South Central CT County. Public records list 120 beds. Ownership records list a for-profit operator and tie the listing to Civita Care Centers. It is Medicare certified. We hold 26 inspection citations for this listing, the most recent dated 29 January 2025. Public enforcement records list no fine or payment denial against it. Reported staffing works out to 3.61 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.

Public record

CMS Care Compare · Source data August 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

4.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

3.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

19

4.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

3.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

19

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

4.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

4.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

19

Inspection history (26)

Records from February 2020 to January 2025.

  • February 14, 2020 · D

    Citation F0684

    Federal surveyors cited this nursing home on 2020-02-14 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2020-03-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-14.GOV
  • February 14, 2020 · B

    Citation F0636

    Federal surveyors cited this nursing home on 2020-02-14 under CMS tag F0636 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. The deficiency was recorded as corrected on 2020-03-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-14.GOV
  • February 14, 2020 · B

    Citation F0638

    Federal surveyors cited this nursing home on 2020-02-14 under CMS tag F0638 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Assure that each resident’s assessment is updated at least once every 3 months. The deficiency was recorded as corrected on 2020-03-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-14.GOV
  • February 14, 2020 · D

    Citation F0692

    Federal surveyors cited this nursing home on 2020-02-14 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2020-03-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-14.GOV
  • February 14, 2020 · B

    Citation F0730

    Federal surveyors cited this nursing home on 2020-02-14 under CMS tag F0730 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Observe each nurse aide's job performance and give regular training. The deficiency was recorded as corrected on 2020-03-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-14.GOV
  • February 14, 2020 · D

    Citation F0578

    Federal surveyors cited this nursing home on 2020-02-14 under CMS tag F0578 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. The deficiency was recorded as corrected on 2020-03-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-14.GOV

Penalties

Total fines on file: $0

Staffing

Latest: 3.61 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q43.80 hrs/resident/day
  2. 2026-06-013.80 hrs/resident/day
  3. 2026-07-013.61 hrs/resident/day
  4. 2026-08-013.61 hrs/resident/day
  5. 2026Q13.61 hrs/resident/day

Most recent period is lower than 2025Q4 (-0.19 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

For profit

CMS Care Compare chain: Civita Care Centers

Chain ID 683 · 6 facilities in chain (CMS)

  • Chain average overall rating: 2
  • Chain average health inspection rating: 1.8
  • Chain average staffing rating: 3
  • Chain average quality measure rating: 2.7

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 1, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

  2. Sep 1, 2026Ownership changed

    The source now records ownership as "For profit - Limited Liability company".

    Reported by CMS nursing homes (provider info)

  3. Aug 6, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

  4. Jul 23, 2026First appeared in our data

    This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.

    Reported by CMS nursing homes (provider info)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical CT range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · CT$15,208/mo
See full CT cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Milford, with their own public records.

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Check availability and pricing at Civita Care Center at West River

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.

Civita Care Center at West River in Milford, CT · Inspections page 2 · ElderCareCosts