In-Home Care
Ashley Home Health Agency LLC
14134 Bradley Rd · El Paso, TX 79938 · Lic. #018219 (TX)
License status: Enforcement action pend · Verify with the state (opens in a new tab)
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About Ashley Home Health Agency LLC
Ashley Home Health Agency LLC is an in-home care agency based in El Paso, Texas. The TX licensing record lists its status as "ENFORCEMENT ACTION PEND". Its public inspection record shows 7 citations, the most recent on July 3, 2024. CMS also lists 1 fine or payment denial against it. It is one of 157 in-home care agencies listed in El Paso. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (7)
All records are from July 2024.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-d030cdf2d5Texas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-75d7095514Texas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency failed to provide a surveyor entry to the agency to begin a survey within two hours of when notified of the surveyor's arrival during regular business hours or failed to designate an agency representative who could grant a HHSC surveyor entry to the agency to conduct a survey." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-ace86f3621Texas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency failed to have or enforce a written policy to retain a client's original record for a minimum of five years after a client's discharge." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-a762ba4fe9Texas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency failed to have a written policy to provide each client with a written statement on how to voice grievances or complaints that informed the client, as required, on how to contact HHSC, and if applicable, agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-2d2aa4610dTexas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency failed to maintain current personnel records for each employee or volunteer." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 3, 2024 · Health Visit
Citation TXV-HLT-20240703-3a9a6e2430Texas Health and Human Services cited this agency after an inspection completed on July 3, 2024. The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
November 12, 2024 · Fine
Texas Health and Human Services assessed an administrative penalty of $500 against this agency on November 12, 2024. The state cited 26 Texas Administrative Code 558.287(c). The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in El Paso.
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