Nursing Homes · Plano, TX
Nursing Homes · Medicare certified
Accel at Willow Bend
2620 Communications Parkway · Plano, TX 75093 · 110 certified beds
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About Accel at Willow Bend
Accel at Willow Bend is a nursing home in Plano, Texas. Its capacity is 110 beds, below the Collin County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Stonegate Senior Living. It is Medicare certified. Its public inspection record shows 49 citations, the most recent on May 28, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.47 hours per resident per day. It is one of 9 nursing homes listed in Plano. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (49)
Records from May 2023 to May 2026.
August 21, 2025
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
August 21, 2025
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
August 21, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
March 13, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 18, 2025.
July 24, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
July 24, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.
January 9, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2024.
January 9, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity H: pattern, actual harm. Corrected February 12, 2024.
January 9, 2024
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity H: pattern, actual harm. Corrected February 12, 2024.
January 9, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity H: pattern, actual harm. Corrected January 9, 2024.
January 9, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2024.
December 28, 2023
Tag F0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 22, 2024.
December 5, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 21, 2023.
December 5, 2023
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2023.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.47 nurse hours per resident per day in Q2 2026, down from 3.53 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Stonegate Senior Living, a chain of 24 nursing homes.
Average CMS star ratings across the chain: 2.5 overall, 2.4 for health inspections, 2.4 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Plano.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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